MoltSets resolves contact data from its own database. For mobile phone requests specifically, MoltSets also makes a live call to a third-party data source, so you get the most current number available rather than a cached match. Those calls cost phone tokens.
Phone tokens are separate from your regular credit balance and are used only for mobile phone lookups. They exist to maximise coverage and freshness, so you don't get an empty or stale result just because a number isn't in MoltSets' native database.
Note: Phone tokens are available through a monthly phone plan, added on top of a paid MoltSets subscription. Phone plans can't be added while on the Free plan.
How phone tokens work
When you request mobile phone data, MoltSets makes a live call to a third-party data source on every lookup, so results reflect the most up-to-date number available. A phone token is consumed only when that call returns data. Lookups that find nothing are free.
Billing and proration
Your phone plan bills on the same cycle as your MoltSets subscription, so you have one renewal date. If you add a phone plan partway through your billing cycle, the first charge and the first month's tokens are both prorated to the days remaining in that cycle. From your next renewal onwards, you pay the full monthly price and receive the full token allocation.
For example, adding the $97 plan halfway through your cycle charges around $48.50 and adds around 323 tokens.
Do phone tokens expire?
Unused phone tokens roll over from month to month and don't expire, as long as you stay subscribed to a phone plan. If you cancel your phone plan or your MoltSets subscription, any remaining phone tokens are removed from your account.
Which calls use phone tokens?
Only mobile phone lookups that return data. Each one uses 1 phone token. Lookups that return no data, and all email lookups, are never charged.
Returned data | Phone tokens used |
Mobile phone | 1 phone token |
Changes to phone tokens effective September 29, 2026
Phone tokens are no longer included with MoltSets plans. Previously gift tokens, including those on the Free plan, have been removed.
If you had previously purchased ad hoc phone tokens, any unused tokens have been carried forward to your account.
One-off phone token top-ups have been replaced by the monthly phone plans above.
Phone tokens you previously purchased stay on your account.
