How do the plans differ?
The free plan includes 1,000 lifetime credits. All paid plans include unlimited credits, so what changes as you move up is speed and volume: higher request rate limits, larger daily result caps, and a bigger monthly external-token allocation. Current paid tiers are $27, $97, $397, and $997 per month.
Do you offer refunds, and how do cancellations work?
MoltSets does not offer refunds on purchases or renewals. Because paid plans include unlimited use for the full billing period, the value is available from the moment payment is processed. You can cancel at any time from your billing settings. Cancellations and downgrades take effect at your next renewal date with no prorated refund, and you keep your current plan and rate limits until then. If you believe you were charged in error, email [email protected] and we will review it.
How do I change my plan?
If you're already subscribed to a MoltSets plan, to change your current plan simply visit your Billing page and select your new plan. After selecting it, you'll be asked to confirm your selection on a screen that details the rate limit difference between your current plan and your existing plan. Once confirmed, your new plan will go into effect.
Upgrading
Upgrades take effect immediately. You're charged the prorated difference between your current plan and the new plan for the remainder of your billing cycle. Your billing date does not change.
Downgrading
Downgrades are scheduled for your next renewal date. You keep your current plan and rate limits until then. No prorated refunds are issued.
